Shipping Info and Returns
Please note: You will be emailed a tracking number once your order has been shipped. Please look out for that email. Orders are shipped weekly on Wednesdays and Saturdays. Plan accordingly if you need your orders by a particular date. Rush orders may be processed on a case-by-case basis and will incur additional shipping fees. Please contact me before submitting your order in this case.
Due to the custom nature of the items, please note some orders may to longer to process.
Within the United States
All orders are shipped priority mail via USPS within the continental U.S. A flat shipping fee to USVI and Puerto Rico will apply. Please allow up to up to 7 business days for delivery. Local pickup in the Los Angeles area is also available, in which you will not be charged shipping.
For international orders including throughout the Caribbean, Central America, and Canada, a flat $20 shipping fee will apply. We encourage you to order in bulk or with a few friends to share the shipping costs. Depending on location, please allow 2-4 weeks for delivery. While we do not anticipate any, we are not responsible for items possibly delayed in customs.
Lookout for our discount codes* to save on large international orders.
*Only 1 discount code may be used per order.
Our goal is that you are completely satisfied with your Island Gyal item(s). Items that are not used, unworn, and not washed may be exchanged for store credit only. Customer is responsible for return shipping.